Read appointment-booking configuration

Read the appointment-booking configuration for a service to drive your own scheduling UI.

When to use this pattern

• You're building a scheduling front-end on ServiceNow's appointment-booking rules
• You need booking settings (active, acceptance, formats) before offering slots

Required values

Value	Description
Service configuration	Identified via the request configuration's query parameters

Example

package main

import (
	"context"
	"fmt"
	"log"

	servicenow "github.com/michaeldcanady/servicenow-sdk-go/v2"
	"github.com/michaeldcanady/servicenow-sdk-go/v2/credentials"
)

func main() {
  // Step 1: Authenticate and initialize the client
  cred := credentials.NewBasicProvider("{username}", "{password}")

  client, err := servicenow.NewServiceNowServiceClient(
  	servicenow.WithAuthenticationProvider(cred),
  	servicenow.WithInstance("{instance}"),
  )
  if err != nil {
  	log.Fatalf("failed to initialize client: %v", err)
  }
  ctx := context.Background()

  // Step 2: Read the booking configuration for your service
  response, err := client.AppointmentBooking().Configuration().Get(ctx, nil)
  if err != nil {
  	log.Fatalf("configuration request failed: %v", err)
  }

  // Step 3: Read settings out of the result
  result, err := response.GetResult()
  if err != nil {
  	log.Fatal(err)
  }
  active, err := result.GetActive()
  if err != nil {
  	log.Fatal(err)
  }

  if active != nil {
  	fmt.Printf("appointment booking active: %t\n", *active)
  }
}

Tips

• The module also models Availability() and Appointment() for checking slots and booking them — see the reference for the request shapes.

Next steps

• Appointment Booking API reference